Help center
How can we help?
Short guides to the Watsin app. Can’t find your answer? Write to us.
- Getting startedCreate your account, sign in with an email code and find your way around Watsin.
- Scanning a productHow Watsin finds a product from a photo, its barcode, the web or its label, and what to do when the details are wrong.
- Understanding a productThe score out of 10, the evaluation, the ingredient flags and the nutrition numbers on a product's page.
- Conversations and ThreadsAsk Watsin questions, get longer answers with Tell me more, and save the conversations you want to keep.
- Your profileTell Watsin about your diet and allergies, set your daily nutrition targets, and change the language and the orb colour.
- Plans, credits and billingWhat's free, how credits work, what Watsin Unlimited includes, and how to restore, cancel or get a refund through Apple.
- Account and privacySign-in codes that don't arrive, signing out, inviting friends, analytics settings and deleting your account.
- Contact usHow to reach the Watsin team about the app, product data, purchases or your privacy.